Privacy Policy

**Privacy Policy for DVR Homes Ltd**

**Last Updated: September 18, 2025**

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DVR Homes Ltd ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.dvrhomesltd.com), use our assisted property sale services, or contact us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

**1. Information We Collect**

We may collect and process the following types of personal data:

- **Personal Identifiers**: Name, address, email address, or other contact details you provide when inquiring about our services.
- **Property Information**: Details about your property, such as its address, condition, or sale requirements, provided during consultations.
- **Technical Data**: IP address, browser type, device information, and website usage data collected via cookies or analytics tools.
- **Marketing Preferences**: Your preferences for receiving marketing communications or updates from us.

**2. How We Collect Your Data**

We collect personal information through:

- **Direct Interactions**: When you fill out forms on our website or contact us via email (dvrhomes@outlook.com).
- **Automated Technologies**: Cookies and analytics tools on our website track usage to improve user experience. You can manage cookie preferences via your browser settings.
- **Third Parties**: We may receive data from third-party partners, such as property listing platforms, with your consent.

**3. How We Use Your Data**

We use your personal data to:

- Provide our assisted property sale services, including valuations and sale negotiations.
- Respond to your inquiries or provide customer support.
- Improve our website and services through analytics.
- Send marketing communications, where you have opted in, about our services or property market updates.

We only process your data where we have a legal basis, such as your consent, to fulfill a contract, or to comply with legal obligations.

**4. Sharing Your Data**

We do not sell your personal data. We may share your information with:

- **Service Providers**: Trusted third parties, such as marketing agencies or IT providers, who assist in delivering our services, bound by confidentiality agreements.
- **Legal Requirements**: Authorities or regulators, if required by law, to comply with legal obligations or protect our rights.

**5. Data Storage and Security**

Your data is stored securely on servers located in the UK or within the European Economic Area (EEA). We implement technical and organizational measures, such as encryption and access controls, to protect your data from unauthorized access, loss, or theft. Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

**6. Your Rights**

Under the UK GDPR, you have the right to:

- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Request data portability.
- Withdraw consent for processing, where applicable.

To exercise these rights, contact us at dvrhomes@outlook.com. We will respond within one month, as required by law.

**7. Cookies**

Our website uses cookies to enhance your browsing experience and analyze site performance. You can control cookie settings through your browser. For more details, please refer to our Cookie Policy on our website.

**8. Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

**9. Changes to This Privacy Policy**

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date revised.

**10. Contact Us**

If you have questions, concerns, or wish to exercise your data protection rights, please contact us at:

- **Email**: dvrhomes@outlook.com
- **Address**: DVR Homes Ltd

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe we have not handled your data appropriately.